{"id":172302,"date":"2025-11-18T15:43:10","date_gmt":"2025-11-18T15:43:10","guid":{"rendered":"https:\/\/quixnet.net\/wpinstance\/cloudflare-says-incident-now-resolved-after-outage-causes-error-messages-across-the-internet-as-it-happened-the-guardian\/"},"modified":"2025-11-18T15:43:10","modified_gmt":"2025-11-18T15:43:10","slug":"cloudflare-says-incident-now-resolved-after-outage-causes-error-messages-across-the-internet-as-it-happened-the-guardian","status":"publish","type":"post","link":"https:\/\/quixnet.net\/wpinstance\/cloudflare-says-incident-now-resolved-after-outage-causes-error-messages-across-the-internet-as-it-happened-the-guardian\/","title":{"rendered":"Cloudflare says \u2018incident now resolved\u2019 after outage causes error messages across the internet \u2013 as it happened – The Guardian"},"content":{"rendered":"

Company says it believes the outage has now been resolved and a fix has been implemented
Cloudflare outage causes error messages across the internet<\/a>
The firm has just issued an update saying it believes the incident over.
<\/path><\/svg>A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.
I\u2019ve just quickly tested several key sites which are loading again.
Key sites around the world went down, some for a few hours, after a widely relied-upon Internet<\/a> infrastructure company suffered an unknown issue
The outages took place in the early hours of US morning and during UK business hours
It affected users of everything from Spotify, ChatGPT, X, Zoom, Microsoft Teams and Canva to retail websites of Visa, Vodafone and Vinted and UK grocery chains Asda and M&S.
Cloudflare said at 11:48 GMT that it was investigating and working on a fix. It declared the incident resolved nearly three hours later.
It\u2019s still unknown what exactly the problem was but there had been scheduled maintenance for Tuesday.
The US company provides protection and defensive services to millions of sites, and claims to handle a fifth of web traffic.
Cloudflare said it had to temporarily disable some services for UK users in its attempts to fix the issue today.
Its latest update at 14:57 GMT read:\u201cSome customers may be still experiencing issues logging into or using the Cloudflare dashboard. We are working on a fix to resolve this, and continuing to monitor for any further issues.<\/em>
We\u2019ll leave the blog there for now. For a full recount of the issue, read our UK technology editor\u2019s report:
The firm has just issued an update saying it believes the incident over.
<\/path><\/svg>A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.
I\u2019ve just quickly tested several key sites which are loading again.
The company\u2019s engineers had been due to carry out maintenance today at data centres in Tahiti, Los Angeles, Atlanta and Santiago, according to the company\u2019s updates.
It\u2019s not clear yet whether their activities were related to the outage.
Cloudflare was described as \u201cthe biggest company you\u2019ve never heard of\u201d by Prof Alan Woodward of the Surrey Centre for Cyber Security.
The company says it provides services to \u201cprotect your websites, apps, APIs, and AI workloads while accelerating performance\u201d.
Woodward has described it as a \u201cgatekeeper\u201d and says its roles included monitoring traffic to sites to defend them against distributed denial of service attacks when malicious actors try to overwhelm sites with requests. It also checks users are human.
While the cause remains unclear, Woodward said it was unlikely to be a cyber-attack as a service so large was unlikely to have a single point of failure.
The problems at Cloudflare come less than a month after an outage of Amazon Web Services<\/a> brought down thousands of sites.
\u201cWe\u2019re seeing how few of these companies there are in the infrastructure of the internet, so that when one of them fails it becomes really obvious quickly,\u201d Woodward said.
Cloudflare, whose network handles around a fifth of web traffic, has deployed a fix and is slowly recovering service. But there are still key platforms down, such as ChatGPT.
\u201cWe are continuing working on restoring service for application services customers,\u201d says the firm in its latest update at 13:58 GMT.
Less than an hour ago, the firm said it had made changes that meant error levels for its Cloudflare and Warp encryption service had returned to pre-incident rates.
\u201cWe have re-enabled WARP access in London,\u201d Cloudflare said.
Several major sites and platforms have been affected by the issue including X, Spotify and ChatGPT.
Facebook, Amazon Web Services, and the sites for Ikea, Uber, Visa and Vodafone have also suffered outages, according to Downdetector.
A key piece of the internet\u2019s usually hidden infrastructure suffered a global outage on Tuesday, causing error messages to flash up across websites.
Cloudflare, a US company whose services include defending millions of websites against malicious attacks, experienced an unidentified problem on Tuesday, which meant internet users could not access some of its customers\u2019 websites.
Some site owners could not access their performance dashboards. Sites including X and OpenAI suffered increased outages at the same time as Cloudflare\u2019s problems, according to Downdetector<\/a>.
The outage is ongoing but as of 12.21pm GMT, the company said: \u201cWe are seeing services recover, but customers may continue to observe higher-than-normal error rates as we continue remediation efforts.\u201d
A further message said: \u201cUpdate: we are continuing to investigate this issue.\u201d
A spokesperson for Cloudflare said: \u201cWe saw a spike in unusual traffic to one of Cloudflare\u2019s services beginning at 11.20am. That caused some traffic passing through Cloudflare\u2019s network to experience errors. While most traffic for most services continued to flow as normal, there were elevated errors across multiple Cloudflare services.
\u201cWe do not yet know the cause of the spike in unusual traffic. We are all hands on deck to make sure all traffic is served without errors. After that, we will turn our attention to investigating the cause of the unusual spike in traffic.\u201d<\/p>\n

source<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Company says it believes the outage has now been resolved and a fix has been implementedCloudflare outage causes error messages across the internetThe firm has just issued an update saying it believes the incident over.A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to […]<\/p>\n","protected":false},"author":1,"featured_media":172303,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"categories":[10],"tags":[],"class_list":["post-172302","post","type-post","status-publish","format-standard","has-post-thumbnail","category-world","entry"],"_links":{"self":[{"href":"https:\/\/quixnet.net\/wpinstance\/wp-json\/wp\/v2\/posts\/172302","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/quixnet.net\/wpinstance\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/quixnet.net\/wpinstance\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/quixnet.net\/wpinstance\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/quixnet.net\/wpinstance\/wp-json\/wp\/v2\/comments?post=172302"}],"version-history":[{"count":0,"href":"https:\/\/quixnet.net\/wpinstance\/wp-json\/wp\/v2\/posts\/172302\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/quixnet.net\/wpinstance\/wp-json\/wp\/v2\/media\/172303"}],"wp:attachment":[{"href":"https:\/\/quixnet.net\/wpinstance\/wp-json\/wp\/v2\/media?parent=172302"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/quixnet.net\/wpinstance\/wp-json\/wp\/v2\/categories?post=172302"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/quixnet.net\/wpinstance\/wp-json\/wp\/v2\/tags?post=172302"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}