- Southwest Airlines holiday meltdown will cost company up to $825 millionABC News
- Stranded by Southwest and Stuck With Unexpected CostsThe New York Times
- Southwest Airlines meltdown to cost $825 millionABC News
- Lessons for CEOs from Southwest Airlines’ meltdown | GUEST COMMENTARYBaltimore Sun
- From Los Angeles to Sacramento inside the Southwest stormSacramento Bee